Privacy Policy

Good to Go Logistics Privacy Policy

At Good to Go Logistics, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our truck dispatch services.

Who We Are

Good to Go Logistics is a professional truck dispatch company providing dispatch support for owner-operators and trucking companies. We assist carriers with services such as load searching, rate negotiation, broker communication, carrier setup, appointment scheduling, dispatch paperwork, and other dispatch-related support.

Information We Collect

We may collect the following information:

  • Full name

  • Company name

  • Email address

  • Phone number

  • MC Number

  • DOT Number

  • Truck and trailer information

  • Billing information, when applicable

  • Documents submitted during carrier setup

  • Information provided through our contact forms or other communications

We may also collect technical information such as your IP address, browser type, device information, and website usage data through cookies, analytics tools, and similar technologies.

How We Use Your Information

Your information may be used to:

  • Provide truck dispatch services

  • Search for available freight opportunities

  • Communicate with freight brokers on your behalf

  • Negotiate rates and coordinate load information

  • Complete carrier setup requirements

  • Communicate dispatch updates and appointment information

  • Respond to customer inquiries and support requests

  • Process billing and service-related documentation

  • Improve our website and services

  • Comply with applicable legal obligations

SMS Communications

If you voluntarily opt in to receive SMS messages from Good to Go Logistics, you may receive text messages regarding:

  • Dispatch updates

  • Load confirmations

  • Shipment information

  • Pickup and delivery appointments

  • Appointment reminders

  • Customer support and service-related communications

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of SMS messages or HELP for assistance.

No mobile opt-in data or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Information Sharing

Good to Go Logistics does not sell, rent, or trade your personal information.

We may share information only when reasonably necessary to:

  • Coordinate with freight brokers, customers, or other parties involved in providing dispatch services

  • Work with trusted service providers that support our business operations

  • Process payments or billing, when applicable

  • Comply with legal requirements, court orders, or government requests

  • Protect the rights, safety, and security of Good to Go Logistics, our customers, or others

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or misuse.

While we take reasonable steps to protect your information, no website, online system, or electronic transmission can guarantee complete security.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, understand how visitors use our website, and improve website performance.

You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services. Good to Go Logistics is not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

Your Privacy Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.

To make a privacy-related request, please contact us using the information below. We will respond to requests in accordance with applicable laws and our legal obligations.

Changes to This Privacy Policy

Good to Go Logistics may update this Privacy Policy from time to time. Any changes will be posted on this page, along with an updated effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how Good to Go Logistics handles your personal information, please contact us.

Good to Go Logistics

Address:
3030 Greenmount Ave, Ste 300
Baltimore, MD 21201

Dispatch Phone:
240-437-4937
Extension 104 – Dispatch Team

Direct Dispatch Line:
240-240-9424

Sales Phone:
240-240-9242